Customer Access Area

Restore to Factory Default settings for your laser machine utilizing Lasermark3

Electronic Troubleshoot Guide for LaserMark2.1 Software

Z-Axis Preventative Maintenance

How to restore factory settings from the master USB or CD

1. Insert USB or CD
2. Access the Drive and open the Laser Backup Parameters folder.
3. Right click and copy the Laser Mark 2 folder that is located in the Backup Parameters
4. Access your computers C: drive and locate the Laser Mark 2 folder (*Note* the folder will be located right in the C: drive or within the program files (x86) folder).
5. Delete the Laser Mark 2 folder that is already in the C: drive.
6. Paste the New Laser Mark 2 folder into the C: drive
7. Access the Laser Mark 2 folder and right click on the Laser Mark 2 application and select ‘Send to>Desktop (create shortcut)’
8. Remove the old shortcut off of the Desktop

How to import a .stl file

1.Select the 3D button on the top tool bar.

2.Select the ‘Import .stl file’ button

3.Select your .stl file

4.Select the translation surface button

5.Select the center button to put it in the XY origin or input the value of where you want to place it, XYZ

Lens Cleaning PM Instruction

Click here for downloadable pdf

When to Use: During Scheduled Preventative Maintenance (weekly or monthly dependent on process)

Materials: *Methanol (*Methanol preferred, but also can use >91% isopropyl alcohol), laser optic tissues (such as Laser Mech’s part # PLOCK0002) or equivalent, flashlight, finger cots, and an air bulb

Steps:

1. Power Down Machine
   • With the key inserted, turn the switch counter clockwise—use suitable lockout.
2. Inspect lens’ glass surface for large debris/hazing/smudging
   • Look at the glass surface from all possible angles with a flashlight—most hazing or smudging can be seen looking at a hard angle (similar to looking at a placid lake’s reflection)
3. If large debris or dust is found on the lens glass surface blow away
   • If found–For large debris, utilize a bulb air blower (to provide clean, dry air) to blow away and prevent the debris from being pressed into the glass while wiping.
4. If hazing or smudging is present—wipe with cleaning agent
   • Fold a tissue twice and soak with the alcohol
   • Wipe the surface once—wear finger cots if possible to prevent transfer of particles or oils from hands
   • Throw away and repeat until the tissue shows clean after the wipe
5. Inspect again
   • Inspect at angles with the flashlight once again—repeat wiping with with *Methanol if necessary. Ensure no residue remains from the cleaning agents

*Methanol preferred, but also can use >91% isopropyl alcohol

X-Axis Maintenance

How to restore factory settings from the master USB or CD keeping the marking parameter library

1. Insert USB or CD
2. Access the Drive and open the Laser Backup Parameters folder.
3. Right click and copy the Laser Mark 2 folder that is located in the back up parameters
4. Access the computers C: drive and locate the Laser Mark 2 folder (*Note* the folder will be located right in the C: drive or within the program files (x86) folder).
5. Rename the Original Laser Mark 2 folder by putting (-old) at the end of the name
6. Paste the New Laser Mark 2 folder into the C: drive
7. Access the old Laser Mark 2 folder and go into the Param folder
8. Copy the ‘markparam.lib’ file
9. Access the new Laser Mark 2 folder, go into the Param folder and paste the file. *Note* choose Copy and Replace.
10. Delete the old Laser Mark 2 folder
11. Access the Laser Mark 2 folder and right click on the Laser Mark 2 application and select ‘Send to>Desktop (create shortcut)’
12. Remove the old shortcut off of the desktop

How to add parameters to the parameter Library

1. Choose the values you want in the pen parameters setting
2. Select the parameter library button
3. Select save current parameter as
4. Input what you want you want to call the parameter

How to project text on a 3d object or .stl file

1. Select the 3d button on the top tool bar
2. Import the .stl file or draw a 3D object
3. Place the object in the center of origin using the Surface translation button
4. Select the 3d button again to bring the software back to normal operating mode
5. Draw text and hatch if desired, place where it will be on the 3d object
6. Select the 3d button again
7. Select the surface delamination button
8. Input the minimum z value and the maximum z value, input the desired thickness of the layer.
9. Select the text that you drew
10. Select the surface projection button

Y-Axis Maintenance

The foot pedal is no longer working

1. Access the Laser Backup Parameters on the PCs desktop
2. Open up the Port parameters picture and minimize it
3. Open up the Laser Mark 2 application as the administrator
4. Access the F3 parameter and go to the port tab
5. Compare the screenshot with the parameters
6. Change what is different
7. Test foot pedal

How to use the wobble feature

1. Enable the wobble feature in the pen parameters
2. Choose the type pf wobble, the distance and diameter of the wobble loop
3. Go to the laser tab and select the wobble preview

How to project a vector file on a 3D object of .stl file

1. Select the 3d button on the top tool bar
2. Import the .stl file or draw a 3D object
3. Place the object in the center of origin using the Surface translation button
4. Select the 3d button again to bring the software back to normal operating mode
5. Draw the vector file and hatch if desired, place where it will be on the 3d object
6. Select the 3d button again
7. Select the surface delamination button
8. Input the minimum z value and the maximum z value, input the desired thickness of the layer.
9. Select the vector file that you drew
10. Select the surface projection button

Computer Problems

How to use the Y rotary mode and split marking

1. Access the F3 parameters, go to the axis solution tab
2. Scroll down and change the A axis mode to Y
3. Put in your correct part diameter
4. Input the object or text you want to wrap around the part *NOTE, TO ACHIEVE A FULL WRAP YOU MUST CHANGE THE Y SIZE OF YOUR OBJECT TO THE CIRCUMFERENCE OF YOUR PART
5. Utilize the project button, use the scroll on the mouse to zoom in and hold control + left click and drag to produce a better angle. This feature will allow you to see how the object will wrap on your part
6. Go to the split parameter button
7. On the Y selection, Select either split by size or guideline
8. Input a size that would be applicable in your situation or create guidelines by left click and dragging from the top ruler and down to the workspace
9. Utilize the show split button to see how many splits that you have

How to draw a basic .3D object

1. Select the 3D button on the top tool bar
2. Select the ‘creating a basic 3D surface’ button
3. Choose the shape you want to create and choose the size that you want to make it

Rotary Marking Instruction for Dominator

Rotary Marking Instructions for LT

Rotary Marking Instructions for Ring Marking

How to Reverse a Barcode

1. Insert the barcode
2. Go to the barcode properties button
3. Select Reverse and change the blank to the desired

How to add contour to a 3D object

1. Select the 3D button on the top tool bar
2. Import the .STL file or draw a 3D object
3. Place the object in the center of origin using the Surface translation button
4. Select the surface delamination button
5. Input the minimum z value and the maximum z value, input the desired thickness of the layer.
6. Select the slice and select the add contour button
7. Draw an object to match the .STL file that you imported in and hatch it

Click here for a downloadable power point presentation to help you determine if you need a fume extraction system.

1. Check to make sure the lens cap is removed.
2. Check to make sure the power cord is plugged in. (Yes this does happen)
3. Check incoming power.
4. Check to make sure key switch is on and E-Stop is released.
5. Check to make sure the scan head is in focus. See Video Example Below
Physically measure between your part and the out rim on the scan head lens, to verify the correct working distance. * See working distance chart.
6. Check to make sure all doors are fully closed and adjusted properly.
7. Check to make sure that all of your laser parameters are set correctly.
8. Check to make sure you have the correct fixture type selected. (if applicable, as in LT/Pro)
9. Run software from supplied master CD. (shipped with machine)

 3D-slicing Instructions

How to change between Inch and metric

1. Go to the system parameters button on the top of the page
2. Under the general tab choose between Metric and inch

1. Clean scan head lens with a Zeiss alcohol swab.
2. Check to make sure the lens is level to your fixture.

How to engrave around text to leave the text raised

1. Insert the text
2. Insert t an object around it
3. Select both and select the hatch button

Click image to play video

Copying Array

Click image to play video

Linking Array

How to use multiple hatches for better material removal

1. Hatch the object or text
2. Select how many hatches
3. Select the second hatch and put it at a different angle

1. Enter you desired text or shape at the correct part height.
2. Select desired fixture type.(if applicable, as in LT/Pro)
3. Select the hatch icon ( ).
4. Select enable.
5. Select mark contour.
6. Use the default line spacing of (0.002″).
7. Select ok.
8. Select red for the red pointer to verify position.
9. Adjust position if necessary.
10. Select mark.

How to weld two objects together

1. Draw the objects with them intercepting
2. Select both objects
3. Select Modify>Plastic>Weld

1. Enter you desired text at the correct part height.
2. Select desired fixture type.
3. Select the font icon ( ).
4. Set ratio to 100%.
5. Exit out and view text.
6. Select the font icon ( ).
7. Check circle text.
8. Enter the desired circle diameter.
Note (aspect ratio of the text must be locked).
9. Enter text.
10. Set text height – Using “Height” value.
11. Select red for the red pointer to verify position.
12. Adjust position if necessary.
13. Select mark.

How to align two or more objects

1. Draw the objects
2. Select the objects
3. Utilize the alignment buttons on the top toolbar

How to fill in an outlined letter or shape.

1. Enter you desired text or shape at the correct part height.
2. Select the hatch icon ( hatch).
3. Select enable.
4. Select mark contour.
5. Use the default line spacing of (0.002″).
6. Select ok.
7. Select red for the red pointer to verify position.
8. Adjust position if necessary.
9. Select mark.

1. Click the “undo” button located at the top of the screen.

How to Curve text around a circle

1. Enter you desired text at the correct part height.
2. Select the font icon (font).
3. Check circle text.
4. Enter the desired circle diameter.
5. Enter text.
6. Set text height – Using “height” value.
7. Select red for the red pointer to verify position.
8. Adjust position if necessary.
9. Select mark.

1. Click on the text icon on the left hand side of the screen. “”
2. Click on your screen where you would like the text to be located.
3. Change font settings as desired

How to Insert Text

1. Click on the text icon on the left-hand side of the screen.
2. Click on your screen where you would like the text to be located.
3. Change font settings as desired

1. Select “file” from the top left corner of the screen
2. Select “import vector file”
3. Browse to where you file is located, and select it
4. Click “open”

How to insert a vector image file

1. Select “import vector file”
2. Browse to where you file is located, and select it
3. Click “open”

How to Insert a non-vector image file

1. Select “import bitmap file” on the left hand toolbar
2. Browse to where your file is located, and select it
3. Click “open”
4. Check “grey” and select apply to turn into grey-scale
5. Select the Pixel Power Map and choose mark low grey point if desired

1. Select “file” from the top left corner of the screen
2. Select “import bitmap file”
3. Browse to where your file is located, and select it
4. Click “open”
5. Check off “pixel power adjust”.
6. Check off “grey” to turn into grey scale.

How to Make Text or Object an Exact Size

1. Select the object or text you wish to resize
2. Go to the “text” settings on the left-hand side of the screen
3. change the XY size to the size desired

.bmp
.jpg
.gif
.tga
.png
.tif

How to Array serial numbers

1. Insert text
2. Enable variable text
3. Add serial number
4. Select array just below the variable text section.

Click the “draw text” icon. Click on your screen where you would like the barcode image to appear ()

How to Insert information from an excel file

1. Insert text
2. Enable variable text
3. Add ‘file’ and choose Excel
4. Choose the .xls file to pull the data from
5. Select the row, column, and the increment

1. Loop count: How many times the laser will trace each part of your text/image
2. Speed: How fast the laser will move across the marking surface
3. Current: How much power will be used to mark the marking surface
4. The rest of the settings are for more advanced changes, and not necessary for general usage.

My .dxf or vector image file did not hatch properly

1. Go to Modify tab.
2. Curve edit.
3. Auto connect.

1. If you have multiple things on your screen, but only want one of them to be marked by the laser, you can use the “Mark Select” function.

Where can I find Starting parameters

1. Click (on right hand side of the screen) to uncheck “Use default parameters”.
2. Click on “Select parameters library”.
3. Click on materials to be marked from the pre-loaded library and click “Ok”.

1. Click the “file” button in the upper left hand corner of the screen
2. Click “save as” and select where you would like to save the file

OR

1. Click the disk icon on the upper left hand corner of the screen

How to use the Array function in the software

1. Select the text or object you would like to array
2. Go to ‘modify’ and ‘array’
3. Select the array number in the X and the Y and the spacing.
4. Select whether to use offset spacing or graph spacing

1. Select the object or text you wish to resize
2. Go to the “text” settings on the left hand side of the screen

How to use the Linked Array Clone Function

1. Select the text or object that you would like to clone
2. Go the the left side under object properties and select clone
3. Select the number on the X and Y and the spacing

1. Insert text, enable variable.
2. Enable variable
3. Add serial number
4. Select array just below the variable text section.

How to Save a file

1. Click the “file” button in the upper left hand corner of the screen
2. Click “save as” and select where you would like to save the file

1. Machine must be on before starting software.
2. Insure the USB cable is plugged in.

How to insert a Barcode

1. Insert text
2. Change the font library to the barcode library
3. Choose the barcode that you want within the font style list
4. Hatch the barcode

1. Choose insert barcode button on the left draw bar
2. Choose which barcode font you want to use
3. Hatch the barcode

Instructions for an Excel file

How to only mark select items

1. Select the mark select button below the work space
2. Select the object or text that you want to mark

1. Software dongle isn’t plugged into computer.
2. Try different USB port.
3. Close software.
4. Turn machine on.
4. Open software.

How to create an automatic date code

1. Insert text
2. Enable variable text
3. Select Add, click date code, click “Day in a Month”.
4. Click Ok.
5. Select Add, click date code, click “Month in a year”.
6. Click Ok.
7. Select Add, click date code, click “Year”.
8. Click Ok.

1. Copy and paste any “true type” font into the windows font folder and then restart software.

Instructions for on how to install fonts into Windows for Laser Mark Software.

Marking Examples

1. Click (on right hand side of the screen) to uncheck “Use default parameters”.
2. Click on “Select parameters library”.
3. Click on materials to be marked from the preloaded library and click “Ok”.

Instructions on install software on new CPU.

How to use the material parameter assistant

1. Choose what parameter set you want to dial in
2. Go to the material parameter assistant
3. Choose how many squares that you want to mark and the size and spacing,
4. Choose the hatching that you want to use
5. Choose what 2 parameters you want to experiment with, the starting value and the increments you want each parameter to increase by.
6. Mark the material desired
7. Choose the square that best represents the mark you want and output the parameter

1. Go to Modify tab.
2. Curve edit.
3. Auto connect.

2.5D slicing Instructions

1. Close software.
2. Turn on machine.
3. Open software.

Signature Error

Upon opening, Laser Mark 3.0 provides error: “invalid signature, error code 1: 800b0101 Laser Mark 3.0 v1799.exe”
The software then closes after clicking “OK”

This error can be corrected by replacing the .exe file within your PC’s C drive under the folder “Laser Mark 3.0 v1799”

Please click the link below to download the replacement application file and instructions.

https://www.dropbox.com/scl/fo/xmb9me3unk3f6lrl7ifs9/h?rlkey=2nrhjqsgznlgrqayz1bxjmlqq&dl=0

No, due to the software initializing the laser control board on start of software, only one copy of the software can be running at one time.

1. Insert text.
2. Enable variable.
3. Type .1 in text space.
4. Select Add, click date, click “Month”.
5. Click Ok.
6. Select Add, click date, click “Day of month”.
7. Click Ok.
8. Select Add, click date, click “Year”.
9. Click Ok.

1.       Insert the bitmap

2.       View the power map to see the shades that will be marked.

3.       If it is a black-and-white image, disable the white shades by going into the “extend” tab and setting the “Disable Mark Low Point” to around 5. This way the machine will not spend time marking the lighter shades.

4.       If it is a colored image use the Gray button.

5.       You can use the “Disable Mark Low Point” for these images as well.

6.       The dither function allows a shaded image to act like a black-and-white image.

7.       Invert can be used if marking black materials.

8.       The minimum and maximum gray settings within the power map can be utilized to limit the power range to only the shades contained in the image.

9.       The Power setting of the main software screen will determine the max power / “100%” within the bitmap, which can be adjusted along with the other marking settings such as speed and frequency to create the contrast marking.

1. Insert text.
2. Enable variable.
3. Type .1 in text space.
4. Select “add”.
5. Click “serial number”.
6. Click “serial number values”. Example: Starting serial number= “0001”. Currently=”0001″. Limit=”100″.
7. Click Ok.

Instructions for SQL Database.

1. Insert text.
2. Enable variable text.
3. Select add.
4. Select keyboard.
5. Click ok.
6. Array variable keyboard text if applicable.
7. Click mark.
8. Type in what you want it to mark.

1. This is not due to the computer hardware
2. This is a regulation created by the Laser Control hardware and monitored by the software—previous data is retained for the usage of the “Undo” feature
3. This error can be eliminated or reduced by increasing the frequency of closing and re-opening the software (refreshes the memory usage value being tracked)
4. Less data is accumulated if object X and Y positions are modified before a hatch is applied (I.E. objects with multiple hatches, arrayed objects, or ornate files with many data points)

Your software will need to be updated to 2.14.10 or newer.
Please note that this update is only for Windows 10 – 64 bit operating system users that have LaserMark 2.7.0 or newer

Please click below to download updated software with installation instructions:
Software Update and Installation Instructions